Property Management

At East Arnhem Real Estate, we try hard to understand your needs as a landlord and real estate property investor so that you can receive the full benefit of owning your investment property. We have guaranteed our property management service, to give you the landlord, peace of mind, and a service that meets all your needs. We want you to be a Fusion Realty client for life, whatever your individual needs may be.

 We Promise that:

• we will respond to your phone call within 1 business day & email within 12 business hours.

• we will keep you informed with all relevant information while your property is advertised for rent.

• we will thoroughly screen every tenancy application that we refer to you for final tenant selection.

• once the tenancy application has been approved, the tenancy agreement documentation will be completed as soon as it is required.

• an executed copy of the lease will be forwarded to you after possession of the property has been granted to the successful tenants.

• an ingoing inspection will be carried out prior to your tenants moving into the property.  Its condition will be detailed in a comprehensive written report with multiple photos.

• a routine inspection will be conducted twice per year. We will provide you with a comprehensive report on its condition, both internally and externally including photos.

• we have a zero tolerance rental arrears policy. If your tenant/s fail to pay on their due date and fall into arrears they will be contacted the next business day. They will be followed up on a daily basis, during business hours, via phone calls, sms, email or post. Every effort will be made to ensure that the rent is paid in full.

 • if your tenants do not wish to renew their lease, you will be advised of this as soon as possible, with at least one weeks notice.

• a comprehensive outgoing inspection will be carried out when your tenants have vacated the property. The condition of the property at the final inspection will be compared in detail to the ingoing inspection report and photos.

• we will pay all available funds to your nominated account at the end of each month, unless otherwise instructed.

• we will not proceed with any maintenance that exceeds your specific written instruction unless they are deemed to be an emergency that warrants immediate action.

• we will use only quality tradespeople to carry out repairs and maintenance.